Returns & Exchanges
At Imperial, we are committed to your peak performance; if your gear isn't the perfect fit, you can return or exchange eligible items within 30 days of purchase. All returned products must be in their original, unused condition with tags attached to qualify for a full refund.
Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
Pack Your Gear
Securely place the items in their original packaging, ensuring all labels and protective inserts are included to prevent damage during transit.
Attach the Label
Print the prepaid shipping label provided via email and affix it clearly to the outside of your package, covering any previous shipping marks.
Ship and Track
Drop off your package at any authorized carrier location and keep your tracking receipt until your refund has been processed by our warehouse team.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing