Frequently Asked Questions
Everything you need to know about your Imperial athletic gear.
How long does shipping take for premium sports equipment?
Standard shipping typically takes 3-5 business days. We also offer expedited 2-day shipping for athletes who need their gear ready for the next game.
What is your return policy for worn athletic apparel?
We offer a 30-day satisfaction guarantee. Items must be returned in original condition with tags attached; however, if there is a performance defect, please contact our support team immediately.
How do I determine the right size for my protective gear?
Each product page features a detailed 'Imperial Size Guide' with specific measurements. We recommend measuring your dimensions twice to ensure a perfect, high-performance fit.
Do you offer international shipping for global teams?
Yes, Imperial ships to over 50 countries worldwide. International shipping rates and delivery times vary based on the destination and local customs processing.
What payment methods do you accept?
We accept all major credit cards, PayPal, Apple Pay, and interest-free installment plans through Klarna and Affirm for larger equipment purchases.
Are your products covered by a warranty?
All Imperial hardware and equipment come with a one-year limited warranty against manufacturing defects to ensure you can compete with total confidence.